Biomass boilers were often marketed as a green, cost‑effective alternative to traditional heating, but many homeowners were left with systems that were mis‑sold, poorly installed, or far more expensive to run than promised. In some cases, key information about maintenance requirements, fuel costs, RHI eligibility, or long‑term performance was never properly explained at the point of sale. Our biomass claims service helps identify whether your system was unsuitable for your property, incorrectly installed, or sold using misleading claims. Working alongside authorised claim partners, we assess your situation and guide you toward potential redress if your biomass boiler has caused financial loss, inconvenience, or ongoing issues.
Common Biomass Boiler Issues
- Fuel costs far higher than promised at the point of sale
- Systems that fail to heat the property effectively or consistently
- Incorrect installation leading to constant faults or breakdowns
- Misleading claims about RHI eligibility or long‑term savings
- Excessive maintenance requirements never properly explained
- Boilers unsuitable for the property or fuel supply available
- Unexpected repair bills, inefficiency, or ongoing performance problems